Contact
SINGLE NUMBER
Unique number for information
0583 492255
Registered office
Piazzale Verdi c/o Vecchia Porta S. Donato snc
55100 Lucca
E-mail: amministrazione@luccaplus.it
Permit Office
Twin Cities Street, 162
S. Anna – 55100 Lucca
E-mail: ufficiopermessi@luccaplus.it
PEC: ufficiopermessiztl@pec.wmail.it
Opening hours of the Permit Office: Monday to Friday from 07:15 to 15:45 and Saturdays from 07:15 to 12:45
Information regarding ZTL permits can be obtained by calling the single number 0583 492255 on Tuesdays and Thursdays from 2 p.m. to 3:30 p.m.
Card and Subscription Office
Twin Cities Street, 162 c/o Permit Office
S. Anna – 55100 Lucca
E-mail: ufficiopermessi@luccaplus.it
Opening hours: Monday through Friday from 8:30 a.m. to 1:30 p.m.
Information regarding paid parking passes can be obtained by calling the single number 0583 492255 on Tuesdays and Thursdays from 2 p.m. to 3:30 p.m.
Parking control operations center
Twin Cities Street, 162
S. Anna – 55100 Lucca
For parking assistance (no information) from 20:00 to 08:00 Tel: +39 0573 26611
E-mail: controllo@luccaplus.it
Tourist Reception and Information Office
Piazzale Verdi c/o Old S. Donato Gate
55100 – Lucca
Phone: 0583 49225
E-mail: turismolucca@luccaplus.it
Opening hours:
- High season (April 01 to October 31): 09:30 a.m. to 6:30 p.m. daily
- Low season (November 01 to March 31): 09:30 a.m. to 4:30 p.m. daily
- Jan. 01: 11:30 a.m. to 4:30 p.m.
- December 25 and 26: closed
Tourist Bus Check Point Office
G. Palatucci Square
S. Anna – 55100 Lucca
Phone: 0583 492255
E-mail: checkpointbus@luccaplus.it
Opening hours:
- High season (April 01 to October 31 or otherwise until the end of Lucca Comics & Games): from 09:30 to 16:30 every day
- Low season (from November 01 or otherwise after the end of Lucca Comics & Games to March 31): closed
The Tourist Information and Reception Office will answer the phone during the off-season period.